Category Archives for PodCast

Season 2 Episode 1: A Conversation with a Millennial – Dr Jennifer Lopez Part 1

It’s a brand new season for TBone Speaks and we’re so excited to get on with the new sets of interviews out to our listeners. After 25 episodes in Season 1 that was really packed with great guests and experts in the field, I’d like to shift Season 2 to get a different perspective coming from […]

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Season 1 Episode 25: Going Back to Hygiene

In our previous discussions, we’ve seen the role of the front desk or customer service and how they impact our overall dental practice. Today, we’re going to take the limelight and put our hygiene department into the spotlight. Our guest for this episode is Rachel Wahl. Rachel has over 25 years of solid experience as […]

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Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars

Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today’s episode, I’ve brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front […]

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Season 1 Episode 23: A Conversation with Dr Rich Rosenblatt

There are many ways you can start or even grow your practice, but they all come with its own set of challenges. In today’s episode, I have with me a great friend, Dr Rich Rosenblatt. Dr Rosenblatt  does a lot of work with CEREC and CAD/CAM and digital dentistry, he’s also a great speaker, but […]

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Season 1 Episode 22: A Conversation with Marc Ingram on The Five Types of Insurance – Part 2

Here is the continuation of our discussion on the five types of insurance. If you have not listened to the first part, be sure to check it out as we’ve covered some pretty essential insurance information that you ought to know. Key Takeaways You’ll Learn From this Episode: whoever you’re working with they should have […]

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Season 1 Episode 21: A Conversation with Marc Ingram on The Five Types of Insurance – Part 1

Insurance is probably a topic that will bore many of you out there, but if you’ve been through what I’ve personally experienced, you’ll probably be more attentive because insurance is important. And I can’t emphasize that enough. So in today’s episode of TBone Speaks, we have a two part episode where we’re going to discuss the five types […]

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Season 1 Episode 20: A Conversation on Five Things You Should Know About Having An Associate

I have never seen a dental practice grow with a one man band. It’s just not possible. It’s suicide. So today, Chuck and I will share with you our personal experience and some tips on why you should (or should not) have an associate. I’m a strong believer that growth comes with delegation. It’s a […]

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Season 1 Episode 19: Conversation with Don Bell from Ivoclar Vivadent

The dental industry would not be where it is now without the different manufacturer’s who are hard at work to make the practice fast, efficient, and accurate, So in today’s episode of TBoneSpeaks you’ll get a chance to listen to Don who works in one of the leading dental technology firms called Ivoclar Vivadent. This […]

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Season 1 Episode 18: How to Charge a Premium Rate Your Patients Won’t Refuse

In today’s episode, I’ve invited Dr. Neal Patel to join me in this wonderful conversation. Dr. Patel is not your ordinary dentist, and his accomplishments are a testament to what this awesome friend and colleague is doing not only for his practice but more importantly, for the patient’s he’s taking care of. He’s built a […]

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Season 1 Episode 17: Seven Things To Enhance In Your Office for a Positive Patient Experience

There is nothing more important in your dental practice than your patient’s experience. Your one hour appointment can be the first of many, but if you fail or miss on this opportunity to create an impact, or a positive impression for your patient, this can also mean that it will be your last. So today, […]

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